B2B 플랫폼의 디지털 엔트로피 해부

엔터프라이즈 시스템에서 복잡성이 어떻게 축적되어 마찰, 비효율성, AI 통합 저항을 만들어내는지에 대한 심층 분석. 엔트로피 관리 전략.

Digital entropy is the gradual increase of disorder in technology systems over time. Like thermodynamic entropy, it is a natural consequence of system evolution—each feature added, each integration created, each workaround implemented contributes to overall complexity.

Stage 1: Initial clarity with clean architecture. Stage 2: Incremental additions create dependencies. Stage 3: Workarounds bypass failing integrations. Stage 4: Institutional knowledge becomes critical. Stage 5: Change becomes prohibitively expensive. Stage 6: AI integration fails due to data fragmentation.

Proactive entropy management requires: continuous architectural review, aggressive deprecation cycles, API-first design principles, documentation as code, and regular "entropy audits" to identify accumulating complexity before it becomes unmanageable.

Organizations successfully integrating AI share common architectural patterns: unified data models, event-driven communication, explicit dependency graphs, and modular service boundaries. These patterns create "negative entropy"—organizational structures that actively resist disorder.